FAQs

eHOTL is a cloud-based Hotel Property Management System (PMS) designed to manage reservations, front office operations, housekeeping, billing, and reporting from a single platform.

eHOTL, hospitality management software is trusted by many types of hotels and vacation rentals. Our cloud-based system helps hotels run smoothly and make guests happy. Hoteliers use eHOTL to manage their properties easily.

Yes, eHOTL is cloud-based and can be accessed from any device with an internet connection.

Yes, it integrates with booking engines and channel managers to receive online reservations automatically.

Yes, eHOTL supports multi-property management through a centralized dashboard.

Room availability is updated automatically whenever a reservation, modification, check-in, check-out, or cancellation occurs.

Yes, guest history, preferences, identity documents, stay records, and revenue information can be stored and managed.

Yes, housekeeping teams can manage room status and maintenance requests within the PMS.

Yes, eHOTL supports invoice generation, receipts, folios, tax-compliant billing, and payment tracking.

Yes, group reservations, room blocks, and corporate bookings can be managed efficiently.

Bill Summary reports, reservation reports, guest analytics, housekeeping reports

Yes, role-based access and permissions can be configured for different departments and users.

Yes, POS charges can be posted directly to guest folios through integrated POS systems.

Yes, data is securely stored in the cloud with automated backup mechanisms.

Yes, the complete guest journey from reservation to check-out can be managed through eHOTL.

Yes. eHOTL offers training for front desk staff to ensure they can efficiently use the front desk management, including check-in/check-out processes, guest profile management, billings and more.